Text Resize
A
A
A
Search:
ยป
Home
/
Adult and Older Pathways
/
Process
/
3. Process mapping
Home
Child and Adolescent Pathways
Adult and Older Pathways
About ICPs
What is an ICP?
Overview of the Standards
Policy context
Terms and conditions
Freedom of Information
Sitemap
Process
1. Named leads
2. Stakeholder involvement
3. Process mapping
4. Links to local care governance systems
5. Training needs assessment
6. Recording and analysis of diagnostic information
7. Recording and sharing of information
8. Variances
9. Referral and triage
Generic care
10. Holistic assessment
11. Risk assessment and management
12. Specific risk assessment in women
13. Physical health assessment and management
14. Diagnosis
15. Psychological and psychosocial interventions
16. Person-centred care
17. Single care plan
18. Recording medication decisions
19. Treatment of Substance misuse
20. Inpatient admission and discharge
21. Measure of needs and outcome
Condition-specific care
Bipolar disorder
22. Management of acute mania
23. Management of bipolar depression
24. Keeping well and recovery
25. Monitoring of medication
Borderline personality disorder
26. Medication
Dementia
27. Treatment for cognitive impairment
28. Matched intervention
29. End of life care
Schizophrenia
30. Early intervention
31. Psychosocial therapies
32. Medication
Depression
33. Use of an objective measure
34. Self-help and signposting
35. Depression-focused brief psychological therapies
36. Therapies after objective measure of severity
37. Chronic and treatment-resistant depression
Service
38. Reviewing and analysing variances
39. Collecting stakeholder views on ICP care
Resources
Toolkit Resources
eHealth resources
Shared space community
Glossary
ICP news
Add your news
Sign up to our ICP newsletter
ICP Accreditation
Contact Us
ICP Team
Local ICP Co-ordinators
Feedback Form
1. Named leads
2. Stakeholder involvement
3. Process mapping
4. Links to local care governance systems
5. Training needs assessment
6. Recording and analysis of diagnostic information
7. Recording and sharing of information
8. Variances
9. Referral and triage
Process mapping
Standard 3: A process mapping exercise is conducted in the early stages of ICP development.
Criterion
3a A process mapping exercise should:
identify current patterns of service delivery and available resources
examine the journey of care for service users and informal carers
establish the strengths and weaknesses of current service provision
quantify demands on the services
identify the gaps in services
identify gaps in staff skills and competencies, and
identify how the journey of care can be improved.
Resources
Rationale & Evidence
Other Resources of Interest
Date Created
Alphabetical
Rationale
It is important to carry out a process mapping exercise early on in the ICP development process. Process mapping helps to identify and examine existing journeys of care from the perspective of staff, service users and informal carers. Teams can begin to see where changes or improvements can be made by identifying gaps, overlaps, strengths and weaknesses of current services and processes. This exercise alone can help to build good team working and develop shared goals and responsibilities.
Examples of evidence required to meet standard 3:
- Process maps and associated reports
- Action plans based on outcomes of process mapping